{"id":40698,"date":"2025-03-11T17:11:30","date_gmt":"2025-03-11T20:11:30","guid":{"rendered":"https:\/\/www.ataway.com\/?p=40698"},"modified":"2025-03-14T12:19:01","modified_gmt":"2025-03-14T15:19:01","slug":"deploiement-global-et-support-oracle-e-business-suite-chez-edenred","status":"publish","type":"post","link":"https:\/\/www.ataway.com\/fr-fr\/case-studies-fr-fr\/deploiement-global-et-support-oracle-e-business-suite-chez-edenred\/","title":{"rendered":"D\u00e9ploiement global et support Oracle e-Business Suite chez Edenred"},"content":{"rendered":"

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Introduction\u00a0<\/strong><\/h3>\n

Edenred est une plateforme de services num\u00e9riques et de paiements qui connecte 50 millions d\u2019utilisateurs<\/strong> \u00e0 2 millions de commer\u00e7ants partenaires<\/strong> dans 45 pays<\/strong>. Pour accompagner sa transformation, Edenred a confi\u00e9 \u00e0 Ataway le d\u00e9ploiement global et le support Oracle e-Business Suite<\/strong> R12.2.5, garantissant une transition fluide et une assistance continue.<\/p>\n

Aper\u00e7u du Projet<\/strong><\/h3>\n

Dans le cadre de son programme de transformation num\u00e9rique, Edenred a entrepris le d\u00e9ploiement global et le support Oracle e-Business Suite<\/strong> tout en maintenant un support op\u00e9rationnel pour les pays d\u00e9j\u00e0 en production.<\/p>\n

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D\u00e9ploiement global, support technique et fonctionnel, gestion de projet<\/span><\/strong><\/h3>\n

Type de service<\/h3>\n
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Oracle e-Business Suite R12.2.5<\/span><\/strong><\/h3>\n

Technologie utilis\u00e9e<\/h3>\n
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32 pays sur plusieurs r\u00e9gions<\/span><\/strong><\/h3>\n

Pays concern\u00e9s<\/h3>\n
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Solution hautement personnalis\u00e9e, d\u00e9ploiements parall\u00e8les, prise en charge de plusieurs langues<\/span><\/strong><\/h3>\n

Enjeux<\/h3>\n

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D\u00e9fis<\/strong><\/h3>\n

1\ufe0f\u20e3 D\u00e9ploiements simultan\u00e9s<\/strong> : G\u00e9rer plusieurs pays en parall\u00e8le avec des exigences sp\u00e9cifiques.
2\ufe0f\u20e3 Solution hautement personnalis\u00e9e<\/strong> : Adapter Oracle e-Business Suite aux besoins sp\u00e9cifiques d\u2019Edenred.
3\ufe0f\u20e3 Support continu<\/strong> : Assurer une assistance aux pays d\u00e9j\u00e0 d\u00e9ploy\u00e9s tout en poursuivant l\u2019expansion.<\/p>\n

Solutions<\/strong><\/h3>\n

\u2705 \u00c9quipe hybride internationale<\/strong> : Ataway a mobilis\u00e9 ses centres de services au Mexique et en Roumanie<\/strong>, avec un chef de projet d\u00e9di\u00e9 en France<\/strong> pour assurer la coordination.
\u2705 Support utilisateur et expertise technique<\/strong> : Mise en place d\u2019\u00e9quipes d\u00e9di\u00e9es pour g\u00e9rer \u00e0 la fois l\u2019assistance et les nouveaux d\u00e9ploiements.
\u2705 Optimisation des co\u00fbts et des ressources<\/strong> : Un mod\u00e8le de support efficace, combinant expertise locale et centres offshore.<\/p>\n

R\u00e9sultats & Impacts<\/strong><\/h3>\n

\ud83d\ude80 Optimisation des co\u00fbts<\/strong> : Une \u00e9quipe hybride offrant un excellent \u00e9quilibre entre comp\u00e9tences et efficacit\u00e9 budg\u00e9taire.
\ud83d\udd0d Transmission de connaissances<\/strong> : R\u00e9duction des co\u00fbts futurs gr\u00e2ce \u00e0 un support post-d\u00e9ploiement assur\u00e9 par les centres offshore d\u2019Ataway.
\ud83d\udca1 Flexibilit\u00e9 organisationnelle<\/strong> : Une structure agile permettant d\u2019adapter dynamiquement les \u00e9quipes de d\u00e9ploiement en fonction des besoins.
\ud83e\udd1d Accompagnement continu<\/strong> : Un support op\u00e9rationnel efficace garantissant la r\u00e9ussite du programme de transformation.[\/vc_column_text][vc_column_text]<\/p>\n

Gr\u00e2ce \u00e0 l\u2019expertise d\u2019Ataway, Edenred a r\u00e9ussi son d\u00e9ploiement global d\u2019Oracle e-Business Suite, b\u00e9n\u00e9ficiant d\u2019une transition fluide et d\u2019une assistance continue dans 26 pays.<\/strong><\/p>\n

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\u00a0Simplifiez votre transformation digitale avec Ataway !<\/strong><\/h3>\n

[\/vc_column_text][vc_btn title=\u00a0\u00bbContactez Ataway !\u00a0\u00bb style=\u00a0\u00bboutline\u00a0\u00bb color=\u00a0\u00bbwarning\u00a0\u00bb size=\u00a0\u00bblg\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb link=\u00a0\u00bburl:https%3A%2F%2Fwww.ataway.com%2Ffr-fr%2Fnous-contacter%2F\u00a0\u00bb el_class=\u00a0\u00bbbig\u00a0\u00bb][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Nom de l\u2019entreprise : Edenred
\nSecteur : Services num\u00e9riques et paiements
\nEmplacement : International (26 pays)
\nProjet : D\u00e9ploiement global et support Oracle e-Business Suite R12.2.5<\/p>\n","protected":false},"author":6,"featured_media":40714,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[487],"expertise":[511,394],"industry":[370],"service":[447,514,386,418,498,388,513],"class_list":["post-40698","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies-fr-fr","expertise-oracel-e-business-suite","expertise-oracle","industry-finance-and-insurance","service-custom-development","service-deployment","service-enterprise-application","service-erp","service-finance","service-project-management","service-support"],"_links":{"self":[{"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/posts\/40698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/comments?post=40698"}],"version-history":[{"count":4,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/posts\/40698\/revisions"}],"predecessor-version":[{"id":41001,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/posts\/40698\/revisions\/41001"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/media\/40714"}],"wp:attachment":[{"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/media?parent=40698"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/categories?post=40698"},{"taxonomy":"expertise","embeddable":true,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/expertise?post=40698"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/industry?post=40698"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.ataway.com\/fr-fr\/wp-json\/wp\/v2\/service?post=40698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}