{"id":48394,"date":"2026-08-06T10:21:59","date_gmt":"2026-08-06T13:21:59","guid":{"rendered":"https:\/\/www.ataway.com\/ataway-helps-medtronic-singapore-operations-modernise-workforce-management\/"},"modified":"2026-08-06T10:21:59","modified_gmt":"2026-08-06T13:21:59","slug":"ataway-helps-medtronic-singapore-operations-modernise-workforce-management","status":"publish","type":"post","link":"https:\/\/www.ataway.com\/en-sg\/case-studies\/ataway-helps-medtronic-singapore-operations-modernise-workforce-management\/","title":{"rendered":"Ataway Helps Medtronic Singapore Operations Modernise Workforce Management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221;][vc_column][vc_column_text]<div class=\"post-content-social\" style=\"display:flex; align-items:center; justify-content:center; gap:12px;\">\n\n  <span title=\"Share this article\" style=\"display:inline-flex; align-items:center; justify-content:center; width:38px; height:38px;\">\n    <svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"#ff7600\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n      <path d=\"M18 16.08c-.76 0-1.44.3-1.96.77L8.91 12.7c.05-.23.09-.46.09-.7s-.04-.47-.09-.7l7.05-4.11c.54.5 1.25.81 2.04.81 1.66 0 3-1.34 3-3s-1.34-3-3-3-3 1.34-3 3c0 .24.04.47.09.7L7.04 9.81C6.5 9.31 5.79 9 5 9c-1.66 0-3 1.34-3 3s1.34 3 3 3c.79 0 1.5-.31 2.04-.81l7.12 4.16c-.05.21-.08.43-.08.65 0 1.61 1.31 2.92 2.92 2.92 1.61 0 2.92-1.31 2.92-2.92s-1.31-2.92-2.92-2.92z\"\/>\n    <\/svg>\n  <\/span>\n\n  <a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https:\/\/www.ataway.com\/en-sg\/case-studies\/ataway-helps-medtronic-singapore-operations-modernise-workforce-management\/&#038;title=&#038;summary=&#038;source=\" target=\"_blank\" rel=\"noopener\" title=\"Share on LinkedIn\" class=\"ataway-share-btn\" style=\"display:inline-flex; align-items:center; justify-content:center; width:38px; height:38px; border-radius:50%; background-color:#ff7600; text-decoration:none;\">\n    <svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n      <path d=\"M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433a2.062 2.062 0 1 1 0-4.124 2.062 2.062 0 0 1 0 4.124zM7.114 20.452H3.558V9h3.556v11.452z\"\/>\n    <\/svg>\n  <\/a>\n\n  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.ataway.com\/en-sg\/case-studies\/ataway-helps-medtronic-singapore-operations-modernise-workforce-management\/\" target=\"_blank\" rel=\"noopener\" title=\"Share on X\" class=\"ataway-share-btn\" style=\"display:inline-flex; align-items:center; justify-content:center; width:38px; height:38px; border-radius:50%; background-color:#ff7600; text-decoration:none;\">\n    <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n      <path d=\"M18.244 2.25h3.308l-7.227 8.26 8.502 11.24H16.17l-5.214-6.817L4.99 21.75H1.68l7.73-8.835L1.254 2.25H8.08l4.713 6.231zm-1.161 17.52h1.833L7.084 4.126H5.117z\"\/>\n    <\/svg>\n  <\/a>\n\n  <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.ataway.com\/en-sg\/case-studies\/ataway-helps-medtronic-singapore-operations-modernise-workforce-management\/\" target=\"_blank\" rel=\"noopener\" title=\"Share on Facebook\" class=\"ataway-share-btn\" style=\"display:inline-flex; align-items:center; justify-content:center; width:38px; height:38px; border-radius:50%; background-color:#ff7600; text-decoration:none;\">\n    <svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n      <path d=\"M22 12.06C22 6.5 17.52 2 12 2S2 6.5 2 12.06c0 5.02 3.66 9.18 8.44 9.94v-7.03H7.9v-2.91h2.54V9.85c0-2.51 1.49-3.9 3.77-3.9 1.09 0 2.24.2 2.24.2v2.46h-1.26c-1.24 0-1.63.77-1.63 1.56v1.88h2.78l-.44 2.91h-2.34V22c4.78-.76 8.44-4.92 8.44-9.94z\"\/>\n    <\/svg>\n  <\/a>\n\n<\/div>\n\n<style>\n.ataway-share-btn { transition: background-color 0.2s ease, transform 0.15s ease; }\n.ataway-share-btn:hover { background-color: #d95f00; transform: scale(1.08); }\n<\/style>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;48195&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p><strong>Client:<\/strong> Medtronic Singapore Operations<br \/>\n<strong>Workforce:<\/strong> ~600 employees<br \/>\n<strong>Go-live:<\/strong> March 2026<br \/>\n<strong>Time punches processed monthly:<\/strong> ~50,000<br \/>\n<strong>Managers with self-service access:<\/strong> ~110<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3><strong><span style=\"color: #ff7600;\">About Medtronic Singapore Operations<\/span><\/strong><\/h3>\n<p><span lang=\"EN-US\" style=\"color: #333333;\">Medtronic is a global healthcare technology company driven by its Mission to alleviate pain, restore health and extend life, with operations in more than 150 countries and a global workforce of more than 90,000 people. Its Singapore manufacturing site, Medtronic Singapore Operations (MSO), employs approximately 600 people and manufactures core cardiac therapies, including pacemakers and cardiac leads. <\/span><\/p>\n<p><span lang=\"EN-US\">As its business continued to grow, MSO recognised the need to modernise its workforce management platform to improve operational efficiency and strengthen compliance. Following a six-month implementation, Ataway led the deployment of UKG Pro Workforce Management Timekeeping, enabling MSO to modernise workforce management while establishing a scalable foundation for future growth. <\/span><\/p>\n<h3><span style=\"color: #ff7600;\"><strong>MSO: Why Change?<\/strong><\/span><\/h3>\n<p>As the business continued to expand, MSO saw the need to upgrade its workforce management platform to further improve efficiency and support future growth and compliance requirements.<\/p>\n<ul>\n<li><span style=\"color: #333333;\">Improve workforce visibility<\/span><\/li>\n<li><span style=\"color: #333333;\">Strengthen manager accountability<\/span><\/li>\n<li><span style=\"color: #333333;\">Reduce HR administrative effort<\/span><\/li>\n<li><span style=\"color: #333333;\">Strengthen compliance<\/span><\/li>\n<\/ul>\n<h3><strong><span style=\"color: #ff7600;\">Ataway: Driving the Change<\/span><\/strong><\/h3>\n<p>A<span style=\"color: #333333;\">s the implementation lead, Ataway worked closely with Medtronic&#8217;s HR, IT, Payroll, and Operations teams throughout the project, providing project governance, change management, and ongoing advisory support to ensure a smooth and successful delivery. Key activities included: <\/span><\/p>\n<ul>\n<li><span style=\"color: #333333;\">Establishing a clear project plan with defined milestones<\/span><\/li>\n<li><span style=\"color: #333333;\">Maintaining project governance through regular meetings to keep work on schedule<\/span><\/li>\n<li><span style=\"color: #333333;\">Providing training and change management support to help teams transition smoothly<\/span><\/li>\n<li><span style=\"color: #333333;\">Delivering ongoing advisory support after go-live to keep the system running smoothly<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; parallax_image=&#8221;14205&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><em>&#8220;Ataway were really very supportive in creating a clear project plan for each of the milestones. From the outset, we already had a good end-to-end project plan and understood what support was needed at each step of the way.&#8221;<\/em><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Kristine Torres | <span data-teams=\"true\">Senior Human Resources Manager<\/span><\/strong><\/span><span style=\"color: #ffffff;\"><strong>, Medtronic Singapore Operations<\/strong><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<span lang=\"EN-US\">Kristine Torres said Ataway&#8217;s structured project management gave the team clarity and confidence from planning through go-live, keeping stakeholders aligned throughout.<\/span><\/p>\n<h3><strong><span style=\"color: #ff7600;\">Results<\/span><\/strong><\/h3>\n<p>With Ataway&#8217;s implementation expertise, MSO successfully modernised its workforce management platform, establishing a more efficient, transparent, and scalable foundation for future workforce operations.<\/p>\n<ul>\n<li><span style=\"color: #333333;\">Approximately 110 managers and supervisors now handle timecard reviews and leave approvals directly \u2014 including remote approvals across regions \u2014 improving management efficiency, strengthening accountability and reducing HR administrative effort.<\/span><\/li>\n<li><span style=\"color: #333333;\">Approximately 50,000 employee time punches are processed automatically each month, enabling more accurate and efficient time and attendance management.<\/span><\/li>\n<li><span style=\"color: #333333;\">A single, auditable source of workforce data improves visibility and strengthens compliance.<\/span><\/li>\n<li><span style=\"color: #333333;\">Seamless integration with existing payroll systems ensured a smooth transition with no disruption to business operations.<\/span><\/li>\n<li><span style=\"color: #333333;\">Employees continue using the familiar UKG InTouch time clocks, with the upgrade taking place behind the scenes \u2014 keeping frontline employees focused on production.<\/span><\/li>\n<\/ul>\n<p>This project delivered more than a platform upgrade\u2014it built a more efficient, transparent, and scalable workforce management foundation to support MSO&#8217;s continued growth.<\/p>\n<p>For organisations pursuing a similar transformation, Kristine recommends planning early and maintaining transparent communication throughout the project:<em> &#8220;Don&#8217;t wait until it&#8217;s too old for you to make the change.&#8221;<\/em><\/p>\n<p>Looking ahead, Ataway will continue working alongside UKG, leveraging its workforce management expertise and regional delivery capabilities to help organisations across APAC build efficient, compliant, and future-ready workforce management environments.<\/p>\n<p>To learn more about workforce management solutions for manufacturing, contact the Ataway team at <strong><a href=\"mailto:salesoperation@ataway.com\">salesoperation@ataway.com<\/a>.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<p>&nbsp;<\/p>\n<p>Founded in Paris in 2000, Ataway is a global consulting and technology services company helping organisations accelerate digital transformation. With offices across 35 countries and regions and more than 500 consultants worldwide, Ataway delivers consulting, implementation, managed services, and support across Human Capital Management(HCM), Financial Management, Supply Chain, and Intelligent Automation solutions. <\/p>\n<p><span data-teams=\"true\">As an authorised UKG reseller in Asia and a certified partner of UKG, SAP, Oracle, Automation Anywhere, UiPath, Workday, Prosci and ADP, Ataway combines global expertise with regional delivery capabilities to help organisations maximise the value of their technology investments.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Discover how Ataway helped Medtronic Singapore Operations modernise workforce management with UKG Pro Workforce Management. The project improved manager self-service, automated approximately 50,000 monthly time punches, strengthened compliance, and established a scalable workforce management foundation for future growth. <\/p>\n","protected":false},"author":6,"featured_media":48207,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[542],"expertise":[449],"industry":[371],"service":[426,388,489,490],"content-type":[],"class_list":["post-48394","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","expertise-ukg","industry-healthcare","service-hcm","service-project-management","service-time-management","service-workforce-management"],"_links":{"self":[{"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/posts\/48394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/comments?post=48394"}],"version-history":[{"count":3,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/posts\/48394\/revisions"}],"predecessor-version":[{"id":48397,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/posts\/48394\/revisions\/48397"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/media\/48207"}],"wp:attachment":[{"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/media?parent=48394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/categories?post=48394"},{"taxonomy":"expertise","embeddable":true,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/expertise?post=48394"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/industry?post=48394"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/service?post=48394"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.ataway.com\/en-sg\/wp-json\/wp\/v2\/content-type?post=48394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}